Manager, Group Sales (14929)

Job Description

Company: One&Only Royal Mirage Resort (Kerzner International Limited)
Location: Dubai, UAE
Job Type: Full-Time
Experience: Minimum 3 to 4 years of experience in a 4 or 5-star environment
Education: Diploma or Qualification in Hospitality Management (preferred)
Job Category: Hospitality, International Jobs, Sales and Marketing
Website: Website info
Contact: Contact us

About One&Only Royal Mirage Resort:

At One&Only, we exist to create joy for our guests through anticipation, creativity,
precision, empathy, and warmth. Nestled in the vibrant heart of New Dubai, enveloped in
private sands and luxuriant gardens, One&Only One Za’abeel is poised to become an
unrivalled urban oasis—a trailblazing icon that offers a blend of traditional splendor with
modern luxury. We tailor every aspect of our guests’ stay to bring their dreams and desires
to life, whether it’s designing the perfect family day out or arranging a romantic private
dinner. Our passion is to create unforgettable experiences that spark joy and adventure.

About the Role:

As the Manager, Group Sales, you will lead the Groups & Events team and oversee the
reactive sales and event management for Conference and Incentive programs, as well as
domestic and international weddings, conferencing, banqueting, and private events. Your
role involves the complete sales cycle—from quotation and contracting to coordination,
planning, and final billing settlement. You will play a key role in developing strategic
relationships, driving revenue growth, and ensuring that every event is executed to
perfection.

Key Responsibilities:

• Sales & Marketing: Oversee revenue generation for group sales and events, ensuring the
  achievement of revenue and room night targets.
• Strategic Leadership: Develop and execute the annual sales and marketing strategy for
  your segment, collaborating with cross-functional teams to support departmental and
  revenue goals.
• Client Engagement: Proactively pursue leads, negotiate contracts, and convert business
  opportunities by delivering tailored proposals and maintaining strong relationships with
  clients.
• Operational Coordination: Manage the entire sales cycle from initial inquiry to final billing,
  ensuring all requirements are communicated to relevant departments via Group Resumes
  and Function Sheets.
• Market Analysis: Monitor market trends and competitors to adjust strategies and identify
  new business opportunities.
• Team Management: Motivate, train, and manage your team to perform at high levels, and
  conduct regular team meetings to keep everyone focused and driven.

Qualifications:

• Minimum 3 to 4 years of experience in a 4 or 5-star luxury hotel environment.
• Diploma or Qualification in Hospitality Management is preferred.
• Strong communication, interpersonal, and customer service skills are essential.
• Demonstrated experience in sales, with a solid understanding of Revenue Management
  principles.
• Proven ability to lead and manage a team while meeting high-level targets.
• Familiarity with the hospitality industry’s best practices and a passion for delivering
  exceptional guest experiences.