Customer Relation Executive

Customer Service, Multiple Jobs, Sales & Marketing
Kerala
March 7, 2026
Full Time
Urgent
Application ends: May 7, 2026
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Job Description

Company: Eduport Academy Private Limited
Location: Kozhikode, Kerala, India
Job Type: Full Time
Experience: 0–1 year (freshers)
Education: Any Bachelor’s degree (Mandatory)
Expected Salary: ₹3–5 lakhs per year
Job Category: Customer Service, Sales and Marketing, Lead Follow-up, CRM Management, Sales Support, Student Relations
Website: Website
Contact: Contact us

About the Company:
🌐 Eduport Academy delivers online education from Kozhikode focusing on exceptional student experience and support.

About the Role:
🔍 Handle customer communications across calls, WhatsApp, email ensuring high satisfaction and smooth service delivery.
Entry-level in-person role perfect for fresh graduates supporting sales conversions and internal team coordination.

Key Responsibilities:

  • 📊 Manage inbound/outbound communications; respond to student inquiries; update CRM/spreadsheet customer data.
  • 🔧 Follow up leads/enquiries; support admissions/sales conversions; resolve concerns coordinating across departments.
  • 📈 Maintain daily call reports; ensure professional etiquette driving customer satisfaction and retention.

Requirements:

Core Skills:

  • 🛠️ Excellent communication/interpersonal skills; professional phone/WhatsApp etiquette; basic Excel/Google Sheets.
  • 🔒 Strong follow-up/coordination; ability to multitask in target-driven environment; Any Bachelor’s degree required.

Desired:

  • 📊 Customer handling/tele-calling/student coordination experience.

Why Join Eduport Academy?
✅ ₹3–5L entry-level salary + fresher-friendly role building customer service skills in growing ed-tech.
✅ Direct impact on student satisfaction and sales conversions in dynamic Kozhikode education technology firm.
✅ Hilite Business Park location perfect for communicative graduates seeking stable full-time career start.

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