Senior Analyst Role

Engineering, Information Technology, Multiple Jobs
Maharashtra
February 2, 2024
Full Time
Urgent
Application deadline closed.

Job Description

Company: HCL Tech
Job Type: Full-Time
Location: Pune, Maharashtra, India
Job Category: Engineering, Information & Technology
Expected Salary: ₹ 4 – 12 Lakh Per Annum
Experience: 2 – 5 Years

About HCL:

Join our team as a Senior Analyst in the vibrant city of Pune, bringing your expertise in
Oracle PL/SQL to the forefront. As a Senior Analyst, you’ll play a pivotal role in ensuring
ticket resolutions, problem management, and enhancing customer satisfaction.

Qualification:

B-Tech

Skills:

Oracle PL/SQL

Job Description:

  • Ensure the resolution of tickets with a focus on reducing recurring issues
    through problem management and root cause analysis for heightened
    customer satisfaction.
  • Perform knowledge transition during project enhancements, staying updated
    on the latest technologies and related areas.
  • Troubleshoot and resolve tickets raised by clients with efficiency and accuracy.
  • Document all defined processes, troubleshooting methods, and ticket
    resolution procedures

Why Join Us:

  • Be part of a collaborative team in a thriving IT environment.
  • Opportunities for professional growth and staying at the forefront of technology
How to Apply:

Exciting Opportunity as Senior Analyst at HCL Tech in Pune. Interested candidates
can apply for this position by clicking on the “Apply Now” button.

Contact Information:

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