Customer Support Agent

Customer Service, Information Technology, Multiple Jobs
Uttar Pradesh
January 11, 2026
Full Time
Urgent
Application ends: March 12, 2026
Apply Now

Job Description

Company: Paytm
Location: Noida, Uttar Pradesh, India (On-site)
Job Type: Full Time
Experience: 1+ years
Education: Any Graduate
Expected Salary: ₹4–8 Lakhs per year
Job Category: Customer Service, Operations Support, Merchant Support, Payments Support, Call/Chat Support, Information Technology
Website: Website
Contact: Contact us

About the Company:
🌐 Paytm leads India’s mobile payments revolution, serving 500M+ users and 21M+ merchants with financial services technology.
CST team ensures seamless customer onboarding and support for payments and commerce ecosystem.

About the Role:
🔍 Handle customer/merchant queries via call/chat for Paytm customer support jobs Noida, resolving issues within defined TAT.
Maintain brand consistency while managing campaigns and daily operations in fast-paced payments environment.

Key Responsibilities:

  • 📊 Resolve day-to-day customer/merchant concerns through calls and chats with excellent service.
  • 🔧 Oversee campaign management, ensure brand voice consistency across communications.
  • 📈 Meet targets through effective timeline planning and cross-sell opportunity identification.

Requirements:

Core Skills:

  • 🛠️ 1+ years customer support experience; exceptional multi-tasking and problem-solving abilities.
  • 🔒 High drive, self-motivation; strong communication for handling diverse customer queries.

Desired:

  • 📊 Any graduate with demonstrated initiative in fast-paced service environments.

Why Join Paytm?
✅ ₹4–8L salary for customer support salary Noida; collaborative tech-driven culture with wealth creation potential.
✅ 360-degree feedback system and peer respect in India’s leading payments company.
✅ Impact 500M+ users while growing cross-sell opportunities in dynamic fintech operations.

Related Jobs