Experienced Optometrist (Job Code: L-39737)

Job Description

Company: Lenskart
Location: Punjab, India
Job Type: Full-Time
Experience: 2 – 10 Years
Education: Diploma/Degree/Post Graduate in Optometry (or related field)
Expected Salary: ₹6 – ₹10 Lakhs per year
Job Category: Customer Service, Healthcare
Website: Website info
Contact: Contact us

About Lenskart:

Lenskart is India’s fastest-growing optical business, founded in 2010 with a mission to
provide vision correction to the masses. With innovative technology and a deep focus on
customer satisfaction, Lenskart has revolutionized the eyewear industry by integrating
digital solutions, such as Virtual Try On and home eye check-up services, into the traditional
optical retail model. The company has grown rapidly, becoming one of the top three
optical retail businesses in India and continuously expanding its reach with over 150 brick-and-mortar stores and a robust network of affiliate doctors.

About the Role:

As an Experienced Optometrist at Lenskart, you will be at the forefront of delivering
exceptional eye care services in a retail setting. You will be responsible for conducting highquality eye tests, providing accurate diagnoses, and recommending the best solutions to
customers. Your role is crucial in converting prospective customers into satisfied clients by
ensuring they receive personalized and professional care. You will work closely with the
store team, help maintain a high standard of service, and contribute to the overall success
of the retail outlet.

Key Responsibilities:

• Customer Satisfaction: Greet customers warmly and conduct thorough, competent eye
  tests to assess visual acuity, focus, and coordination.
• Quality Service: Ensure all customers receive accurate diagnoses and appropriate
  recommendations based on their eye examination results.
• Client Engagement: Build strong relationships with customers by explaining the eye exam
  process and addressing any concerns.
• Sales Support: Assist in converting prospective customers into actual customers through
  effective communication and follow-up.
• Inventory & Process Management: Understand the basics of the POS system to ensure
  smooth transactions and maintain a well-organized store environment.
• Security & Hygiene: Ensure the store and inventory are neat, clean, and compliant with
  safety and hygiene standards; maintain proper grooming and presentation standards
  among staff.

Qualifications:

• Must hold a Diploma, Degree, or Post Graduate Degree in Optometry or a related field.
• 0-3 years of relevant experience in the optical industry is preferred.
• Strong analytical, evaluative, and problem-solving skills.
• Excellent communication skills and a customer-centric approach.
• Ability to work in a fast-paced retail environment and manage multiple tasks effectively.
• Entrepreneurial mindset with a passion for delivering superior customer service.
• Experience in managing or developing teams is a plus, though not mandatory.