Operations Associate

Customer Service, Information Technology, Multiple Jobs
Karnataka
March 20, 2026
Full Time
Urgent
Application ends: May 20, 2026
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Job Description

Company: Stripe, LLC
Location: Bangalore, Karnataka, India
Job Type: Full Time
Experience: New Grad / Entry Level
Education: Bachelor’s degree (any field)
Expected Salary: ₹15-20 lakhs per year
Job Category: Customer Service, Information Technology, Operations, User Support, Process Improvement, Stripe Delivery Centers, Global Operations
Website: Website
Contact: Contact us

About the Company:
🌐 Stripe powers internet commerce for businesses worldwide, handling millions of transactions and support cases annually while growing the GDP of the internet.

About the Role:
🔍 Join Stripe’s new Delivery Centers team as a front-line operator troubleshooting user issues, analyzing processes, and scaling operations for global growth.
Build operational excellence through solution-oriented support, cross-team collaboration, and process improvements in a fast-paced, in-office environment.

Key Responsibilities:

  • 📊 Troubleshoot external user issues; analyze processes and drive scalable improvements to enhance user experience.
  • 🔧 Partner with teams to refine product offerings and messaging; gain insights into Stripe business operations.
  • 📈 Run critical workflows with global specialists; contribute to building Stripe’s new operational culture.

Requirements:

Core Skills:

  • 🛠️ User-first mindset; excellent communication (written/verbal); strong analytical thinking and problem-solving.
  • 🔒 Organized self-starter; process-oriented; thrives in quick-moving, collaborative in-office settings (100% office in Bengaluru).
  • 📋 Willing to work one Saturday monthly (with weekday off); humble team player comfortable with external partners.

Nice to Have:

  • 📊 Prior customer service, user support, risk operations, or process improvement experience.

Why Join Stripe?
✅ Launch Stripe’s brand-new global Delivery Centers team tackling unique scaled operational challenges.
✅ 100% in-office role in Bengaluru perfect for new grads passionate about fintech operations and user impact.
✅ Real ownership building processes from ground up, with flexibility and strong team collaboration.

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