Product Manager, Trust & Safety

Creative & Design, International Jobs, Multiple Jobs, Project Management
December 15, 2025
Full Time
Urgent
Application ends: February 15, 2026
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Job Description

Company: Character Technologies, Inc. (Character.AI)
Location: Redwood City, California, United States
Job Type: Full-Time
Experience: 8+ years in consumer product management (ideally in Trust & Safety / Integrity)
Education: Technical degree and/or prior software engineering experience is a plus
Expected Salary: $150,000–$300,000 per year (approximately ₹1,30,50,000–₹2,61,00,000 crores per year)
Job Category: Senior Product Manager, Trust & Safety, Consumer AI, Creative and Design, International Jobs
Website: Website
Contact: Contact us

About the Company:
✨ Character.AI is a leading consumer AI platform where over 20 million monthly users interact with tens of millions of AI characters for storytelling, learning, and entertainment.Within two years, the company became a unicorn and was named Google Play’s AI App of the Year, reflecting its rapid growth and innovation in AI-driven interactive experiences.

About the Role:
🛡 As Product Manager, Trust & Safety, you will design and drive safety mechanisms into Character.AI’s product to enable “humanity-scale” usage safely, supporting billions of potential users.You will work across engineering, design, community, data science, and marketing to limit harmful content, counter bad actors, and tune models and classifiers so characters interact safely and remain brand-safe for partners.

Key Responsibilities:

  • 🎯 Execute on vision and strategy for ambiguous, open-ended product experiences that leverage current and future AI model capabilities while maintaining safety.
  • 🤝 Collaborate with users and cross-functional teams (engineering, design, community, marketing) to deliver best-in-class AI product experiences.
  • 📊 Partner with data science to define goals and metrics, test and measure product quality, tune safety classifiers, and hold teams accountable for outcomes.
  • 🚀 Drive cross-functional deployment, release coordination, and continuous improvement of safe experiences across the core product and third-party partner integrations.

Requirements:

  • 📱 8+ years of deep consumer product management experience in open-ended product spaces, ideally within Integrity/Trust & Safety.
  • 🧭 Demonstrated product leadership, preferably having managed a team of PMs.
  • 📈 Strong track record of building and launching successful, high-growth B2C products from 0→1 and scaling them.
  • 🕒 Ability to balance short-term execution with long-term product vision.
  • 🤖 Strong understanding of the AI industry, including competitive and incumbent strategies.

Nice to Have:

  • 🎓 Technical degree and/or prior software engineering experience.
  • 🗣 Experience building products with voice, app, or novel interfaces.
  • 💵 Experience with consumer subscription monetization.
  • 🚀 Prior startup experience.

Compensation & Benefits:

  • 💵 Salary: $150,000–$300,000 per year (≈₹1,30,50,000–₹2,61,00,000 crores), plus equity.
  • 🩺 Top-notch health coverage for you and your family with the majority of the premium covered.
  • 💰 Generous 401(k) contribution.
  • 🍼 Up to 20 weeks of paid parental leave.
  • 🌴 4 weeks of PTO.
  • 🍽 Daily in-office catering plus monthly DoorDash stipend.
  • ✨ Monthly wellness stipend.

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