Job Description
Company: HCL Tech
Job Type: Full-Time
Location: Pune, Maharashtra, India
Job Category: Engineering, Information & Technology
Expected Salary: ₹ 4 – 12 Lakh Per Annum
Experience: 2 – 5 Years
About HCL:
Join our team as a Senior Analyst in the vibrant city of Pune, bringing your expertise in
Oracle PL/SQL to the forefront. As a Senior Analyst, you’ll play a pivotal role in ensuring
ticket resolutions, problem management, and enhancing customer satisfaction.
Qualification:
B-Tech
Skills:
Oracle PL/SQL
Job Description:
- Ensure the resolution of tickets with a focus on reducing recurring issues
through problem management and root cause analysis for heightened
customer satisfaction. - Perform knowledge transition during project enhancements, staying updated
on the latest technologies and related areas. - Troubleshoot and resolve tickets raised by clients with efficiency and accuracy.
- Document all defined processes, troubleshooting methods, and ticket
resolution procedures
Why Join Us:
- Be part of a collaborative team in a thriving IT environment.
- Opportunities for professional growth and staying at the forefront of technology
How to Apply:
Exciting Opportunity as Senior Analyst at HCL Tech in Pune. Interested candidates
can apply for this position by clicking on the “Apply Now” button.
Contact Information:
- Company Website: HCL Tech website https://www.hcltech.com/
- Email: Email Them https://www.hcltech.com/contact-us/customer
- Contact Phone: Contact them https://www.hcltech.com/contact-us/customer