Senior Manager, Salesforce Technical Consulting – Healthcare (JR288593)

Healthcare, Human Resource, Information Technology, Multiple Jobs
Karnataka
May 17, 2025
Full Time
Urgent
Application ends: July 17, 2025
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Job Description

Company: Salesforce
Location: Bangalore, Karnataka, India
Job Type: Full-Time
Experience: 18+ Years overall with 8+ years in people management and Salesforce
technical consulting
Education: Bachelor’s degree in Computer Science, Engineering, Business, or
equivalent experience
Expected Salary: ₹40 – ₹70 Lakhs per year (plus performance bonus and equity)
Job Category: Information Technology, Healthcare, Human Resources
Website: website url
Contact: Contact us

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Department Description:

Salesforce Professional Services – Global Delivery Centre (GDC) delivers strategic,
multi‑cloud engagements at scale. Our GDC teams drive transformational change using
the full suite of Salesforce technologies, fostering innovation, performance, and impact
for healthcare customers worldwide.

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Role Overview:

As Senior Manager, Technical Consulting (Healthcare Industry), you will lead and grow a
global team of Technical Consultants, Architects, and Managers. You’ll balance ~25%
senior‑architect billable work—solving critical business challenges on Salesforce
Industry Clouds—with ~75% people leadership, practice development, and internal
enablement initiatives to scale our Healthcare consulting practice.

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Key Responsibilities:

→ Team Leadership & Development:

  • Manage ~35 direct and indirect reports, hiring, coaching, and mentoring
    Technical Consultants and Architects to deliver high‑quality solutions.
  • Oversee performance reviews, career paths, and skill development aligned to
    Salesforce’s Healthcare practice roadmap.
    → Technical Delivery & Architecture (25% Billable):
  • Serve as a senior technical architect on Industry Cloud projects, designing
    end‑to‑end solutions using Vlocity OmniStudio, Healthcare Cloud, Service Cloud,
    and Experience Cloud.
  • Lead enterprise architecture and governance discussions with client
    stakeholders, shaping long‑term architectural roadmaps.
    → Practice Growth & Enablement:
  • Drive internal initiatives to expand Healthcare consulting capabilities: develop
    methodologies, build enablement content, onboard new architects, and recruit
    top talent.
  • Contribute to the practice’s business plan, thought leadership, and community
    knowledge base.
    → Client Engagement & Advisory:
  • Act as a trusted advisor to clients and partners, guiding technology adoption
    strategies that maximize business value and customer trust.
  • Lead functional and technical workshops, negotiate complex solution trade‑offs,
    and manage risk proactively.

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Minimum Requirements:

→ 18+ years of experience leading Salesforce technical consulting projects at
enterprise scale.
→ 8+ years of direct people management experience.
→ Deep expertise in Salesforce Industry Cloud, Sales/Service/Experience Cloud,
and Vlocity OmniStudio.
→ Strong architecture skills: integration (APIs, middleware), data modeling, security
(IAM, sharing), and Apex/Lightning solutions.
→ Proven track record with CI/CD, DevOps practices, and compliance/security
standards in SaaS environments.
→ Excellent communication and stakeholder management skills across technical
and executive audiences.
→ Bachelor’s degree in a relevant discipline or equivalent professional experience.

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Preferred Qualifications:

→ Salesforce certifications (Application Architect, System Architect, OmniStudio
Developer).
→ Hands‑on experience with Salesforce Health Cloud and patient data
interoperability standards.
→ Familiarity with public cloud platforms (AWS, Azure) and healthcare compliance
frameworks (HIPAA, GDPR).
→ Strong business process optimization and change management experience.

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