Elite Relationship Manager – Business Banking – Branch Banking – Relationship Management (Job ID: 222432)

Job Description

Company: Kotak Mahindra Bank Limited
Location: Mumbai, Maharashtra, India
Job Type: Full-Time
Experience: 4–10 years in Relationship Management / Business Banking / HNI portfolio management
Education: Bachelor’s degree in finance/commerce preferred
Expected Salary: ₹14,50,000–₹24,00,000 lakhs per year
Job Category: Elite Relationship Manager, Business Banking, HNI Relationship Management, Accounting and Finance
Website: Website
Contact: Contact us

About the Company:
🏦 Kotak Mahindra Bank is a leading Indian private sector bank headquartered in Mumbai, offering a wide range of banking and financial services across personal finance, commercial banking, investment banking, life insurance, and wealth management.The bank serves both corporate and retail customers through an extensive branch and distribution network across India and select international locations.

About the Role:
👤 As an Elite Relationship Manager – Business Banking, you will manage and grow a portfolio of High Net Worth (HNW) business customers, focusing on both liabilities (CASA, term deposits) and commercial assets (working capital, TL, trade finance).You will acquire new HNW clients, deepen existing relationships, and deliver tailored banking and trade solutions while ensuring superior service and adherence to bank policies.

Key Responsibilities:

• 🤝 Develop and expand banking relationships with HNW customers for liabilities and commercial assets, ensuring high service standards and compliance with bank policies.
• 💼 Cross-sell a broad suite of banking products (trade finance, commercial lending, investment and insurance products) to deepen client engagement and wallet share.
• 📢 Inform clients about new products and enhancements; plan and execute targeted sales initiatives and client engagement events.
• 🌐 Collaborate with group companies to offer integrated financial solutions and maintain detailed records of client interactions and relationship history.
• 🛠 Monitor and promptly resolve customer complaints and queries within defined turnaround times (TAT) to maintain high satisfaction levels.

Requirements:

• 🎓 Bachelor’s degree; strong grounding in banking and financial products.
• 💹 Proven experience in managing HNW relationships with good understanding of trade finance, commercial assets (CC, OD, TL, export finance), and business banking products.
• 🧠 Strong sales and cross-selling skills, customer orientation, high energy and drive, and a “go‑getter” attitude with passion for achieving targets.
• 🗣 Excellent communication and interpersonal skills with the ability to build trust and long-term relationships; good record-keeping and follow-up discipline.

Why Join Kotak Mahindra Bank?
✅ Handle an elite HNW and business banking portfolio with exposure to complex trade and commercial banking products in a fast-growing private bank.
✅ Attractive incentive potential on top of fixed CTC for strong performers, with clear career progression paths within Business Banking and Relationship Management.
✅ Work with a reputed brand offering a wide spectrum of financial products, enabling holistic solutions for clients.