Associate – HR Recruiting Operations

Job Description

🆔Job ID: 10595202
🏢Company: Amazon
📍Location: Hyderabad, Telangana, India 🇮🇳
💼Job Type: Full Time
🏢Work Mode: On site
⏳Experience: Minimum 6 months of experience in Human Resources, Customer Service, and Microsoft Office products and applications. 1+ year in these areas is preferred.
🎓Education: Bachelor’s Degree or equivalent. Relevant educational background: BBA, MBA (HR), B.Com, BA Psychology, BA/MA Human Resource Management, or a degree in Business Administration, Management, or a related discipline.
💰Expected Salary: ₹3.5–₹5.5 Lakhs Per Year
📊Job Category: Human Resource, Customer Service, Recruitment Operations, Talent Acquisition, Interview Scheduling, HR Coordination, Customer Support
🌐Website: Website
📞Contact: Contact us

🏢Good at organising, communicating, and keeping things moving? Amazon has an opportunity worth exploring.

Amazon is hiring an Associate for its HERO organisation in Hyderabad.

This role supports Amazon’s global Talent Acquisition teams with interview scheduling and recruitment-related back-end operations.

Think of it this way: when companies interview hundreds of candidates across different teams and countries, someone needs to make sure every interview is properly scheduled, every query is handled, and every detail is accurate.

That’s where this role comes in.

If you have at least 6 months of relevant experience in HR, customer service, and Microsoft Office, this could be your next career move.

🏢About Amazon:
Amazon is a global technology and e-commerce company serving customers across multiple countries.Its Talent Acquisition teams help the organisation attract and hire people for different business functions.The HERO organisation supports Amazon’s global recruitment teams by managing interview scheduling, coordination, and other hiring-related operational activities.

🎯Key Responsibilities:
As an Associate in Amazon’s HERO organisation, you’ll help manage recruitment coordination and interview scheduling activities.

1️⃣ Interview Scheduling and Recruitment Coordination

• Handle a high volume of interview scheduling transactions.
• Manage recruitment-related back-end assignments.
• Follow established Standard Operating Procedures (SOPs).
• Ensure scheduling activities are completed accurately and on time.

2️⃣ Customer Support and Query Resolution

• Respond to customer and stakeholder queries promptly.
• Maintain a high standard of service quality.
• Focus on improving the overall customer experience.
• Ensure queries are handled within the required timelines.

3️⃣ Process Management and Performance

• Follow process-level Service Level Agreements (SLAs).
• Maintain accuracy while handling high-volume transactions.
• Work on critical processes that require attention to detail.
• Take ownership of assigned tasks and deliverables.

4️⃣ Process Improvement

• Identify opportunities to improve existing processes.
• Suggest practical ideas to make operations more efficient.
• Participate in continuous improvement and Lean projects.
• Support quality improvement initiatives.

5️⃣ Data Handling and Confidentiality

• Work with different data sets.
• Handle sensitive and confidential information responsibly.
• Maintain accuracy while processing recruitment-related information.
• Ensure tasks are completed with care and attention to detail.

6️⃣ Shift Flexibility

• Be comfortable working in different shifts.
• Be flexible with weekend working schedules.
• Support global recruitment operations across different time zones.

🎓Eligibility and Requirements:
Candidates must meet the following basic requirements:

• At least 6 months of Human Resources experience.
• At least 6 months of Customer Service experience.
• At least 6 months of experience using Microsoft Office products and applications.
• Experience working in confidential environments.
• Bachelor’s degree or equivalent qualification.

Preferred Qualifications:

• 1+ years of Human Resources experience.
• 1+ years of Customer Service experience.
• 1+ years of Microsoft Office experience.

Important: The listing asks for 6+ months in each of the three experience areas. Candidates should check the application questions carefully before applying.

💡Relevant Educational Qualifications:
Amazon requires a bachelor’s degree or equivalent but does not specify a particular stream.

The following educational backgrounds are relevant to recruitment coordination and HR operations:

• BBA – Bachelor of Business Administration.
• MBA in Human Resource Management.
• B.Com – Bachelor of Commerce.
• BA in Psychology.
• BA or MA in Human Resource Management.
• Bachelor’s degree in Business Administration, Management, or a related discipline.

Candidates from other degree streams may also be eligible if they meet Amazon’s stated bachelor’s degree or equivalent requirement and the experience criteria.

🌟Why Consider This Opportunity?
This role offers an opportunity to understand how recruitment works inside a large global organisation.

You can gain practical exposure to:

• Global Talent Acquisition operations.
• Interview scheduling and recruitment coordination.
• HR back-office activities.
• Customer and stakeholder communication.
• Microsoft Office and data handling.
• Service Level Agreements and process management.
• Continuous improvement and Lean practices.

It can also help you build a foundation for future opportunities in HR operations, recruitment coordination, and Talent Acquisition.

👨‍💼Who Should Apply?
This opportunity may suit:

• HR professionals with at least 6 months of experience.
• Customer service professionals interested in moving into HR operations.
• Candidates with experience in recruitment coordination or interview scheduling.
• Graduates with relevant HR or business education.
• Applicants comfortable working with confidential information and data.
• Candidates willing to work flexible shifts and weekends.

If you enjoy coordination, communication, and organised work, this Amazon opportunity could be a good next step.