Junior Associate AR

Job Description

🆔Job ID: 36200
🏢Company: Guidehouse
📍Location: Chennai, Tamil Nadu, India 🇮🇳
💼Job Type: Full-time 💼
🏢Work Mode: On-site 🏢
⏳Experience: Freshers / Entry-level 💼
🎓Education: Any Graduate
💰Expected Salary: ₹3 – ₹4.2 Lakhs Per Year 💰
📊Job Category: Customer Service, Healthcare, Accounts Receivable, Healthcare Claims, Revenue Cycle Management, Medical Billing 🌐
🌐Website: Website
📞Contact: Contact us

🌟A Claim Isn’t Finished When It’s Submitted. It’s Finished When It’s Resolved.

Behind every healthcare payment is a process that needs follow-up, accuracy and persistence.

Guidehouse is looking for a Junior Associate AR in Chennai to work on healthcare accounts receivable, insurance claims, denials, rejections and underpayments.

This is an entry-level opportunity for graduates who communicate confidently, can work night shifts and want to build experience in healthcare revenue cycle management while working with international insurance processes.

🌟About Guidehouse:
Guidehouse is a global consulting and professional services company serving public and commercial sector organizations.

Its healthcare operations include services connected to claims, revenue cycle management, healthcare administration and other business processes.

For someone beginning a career in healthcare operations, an Accounts Receivable role can provide practical exposure to claims workflows, payer communication, billing processes and international healthcare compliance.

💡About the Role:
As a Junior Associate AR, you will support the resolution of pending healthcare claims by contacting insurance companies, investigating denials and underpayments, correcting claims and documenting every action accurately.

The position combines accounts receivable operations with healthcare claims management, making attention to detail and clear communication essential.

You will also work with aging claim baskets, prioritize pending accounts and follow confidentiality and HIPAA requirements while handling sensitive information.

📌Key Responsibilities:

• Initiate calls to insurance companies to obtain the status of pending claims.
• Investigate denials and underpayments and obtain appropriate explanations from payers.
• Take necessary action to move claims toward resolution.
• Perform accurate and timely follow-up on outstanding accounts.
• Document claim actions and follow-up details in billing summary notes.
• Prioritize pending claims from aging baskets for outbound calling.
• Work on denials, rejections and LOAs and make required claim corrections.
• Follow international calling standards and applicable confidentiality requirements.
• Maintain HIPAA compliance while handling healthcare and patient information.
• Protect the confidentiality, integrity and availability of organizational information assets.
• Report information-security incidents to the appropriate authorities.

🎯Requirements:

• Must be a graduate from a recognized institution.
• Good written and reading communication skills.
• Comfortable communicating with international insurance companies.
• Willingness to work in night shifts.
• Ability to follow structured processes and maintain accurate documentation.
• Strong attention to detail when reviewing healthcare claims and account information.

🌟Preferred Skills:

• Familiarity with MS Office applications.
• Basic understanding of Accounts Receivable or healthcare claims processes.
• Good follow-up and problem-solving abilities.
• Ability to prioritize work based on claim aging and urgency.
• Comfortable working with productivity and quality targets.
• Strong commitment to data confidentiality and information security.

🔥Career Insight:
Healthcare Accounts Receivable is more than collecting outstanding payments.

It teaches you how insurance claims move through the healthcare revenue cycle — from billing and payer communication to denials, corrections and final resolution.

For a graduate starting out, experience in healthcare claims, medical billing, RCM and payer operations can create pathways toward roles such as AR Associate, Senior AR Associate, Denial Management Specialist, Claims Analyst, Quality Analyst and Team Lead.