Technical Support Engineer
Job Description
🆔Job ID: 200033188
🏢Company: Microsoft 🌐
📍Location: Bangalore, Karnataka, India 🌆 (Hybrid – 3 days/week in office)
💼Job Type: Full-Time 💼
⏳Experience: 1–3 years 🎯
🎓Education: Bachelor’s Degree in Computer Science / IT or related field 🎓
💰Expected Salary: ₹10 – ₹18 Lakhs per year 💰
📊Job Category: Technical Support, IT Support, Customer Service, Information Technology 📊
🌐Website: Website
📞Contact: Conact us
🌟About the Company:
Microsoft is a global technology leader 🌍 known for its innovative products like Windows, Azure, and Office 365 💻.
With a mission to empower every person and organization to achieve more, Microsoft drives digital transformation through AI, cloud computing, and enterprise solutions 🚀
💡About the Role:
Microsoft is hiring a Technical Support Engineer to deliver world-class customer support and technical solutions 🛠️.
In this role, you will troubleshoot issues, collaborate with teams, and help customers maximize the value of Microsoft technologies 💡
📌Key Responsibilities:
📌 Troubleshoot and resolve customer technical issues efficiently 🛠️
📌 Collaborate with internal teams for faster issue resolution 🤝
📌 Use advanced tools and methodologies for problem-solving 💻
📌 Share knowledge and contribute to team learning 📚
📌 Identify product issues and escalate when needed ⚠️
📌 Contribute to product and process improvements 🚀
📌 Build technical expertise through training and learning 📈
🎯Requirements:
🎯 Bachelor’s degree in CS / IT or related field 🎓
🎯 1+ years of technical support or IT experience 💻
🎯 Strong troubleshooting and analytical skills 🧠
🎯 Excellent English communication skills 🗣️
🎯 Ability to work in a team and collaborate 🤝
🎯 Passion for customer success and technology 🚀
🌟Why Join Microsoft?
✅ Work with one of the world’s top tech companies 🌍
✅ Exposure to cutting-edge AI & cloud technologies ☁️
✅ Strong career growth and learning opportunities 📈
✅ Collaborative and inclusive work culture 🤝
✅ Opportunity to solve real-world technical challenges 💡
✅ Competitive salary and global exposure 💰
